Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent browsing experience. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website operations.

Hell Spin Casino may use cookies, pixels, tags, scripts, software development kits and related technologies. In this policy, we use the word “cookies” to refer to these technologies generally. Some technologies may operate only for the duration of your browsing session. Others may remain on your device for a longer period or until you remove them, depending on their purpose and your browser settings.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be associated with information held about your account, device or website activity. Where this occurs, the information may be treated as personal information under applicable privacy laws. We handle personal information in accordance with our Privacy Policy and applicable Australian requirements.

By using the website, you may encounter cookies that are necessary for the website to operate and other cookies that require your choice or consent, where required by law. You can adjust available preferences through the website’s cookie controls or through your browser settings. Disabling some cookies may affect the availability or performance of certain website features.

A cookie may record information such as a general device identifier, browser type, operating system, approximate location, language preference, pages visited, the time spent on a page and interactions with website features. The information collected depends on the technology involved and the settings applied to your device. We aim to use this information for the purposes explained in this policy and our Privacy Policy.

Types of cookies we may use

Strictly necessary cookies

These cookies support essential website functions. They may help with page navigation, secure areas, session management, authentication, load balancing, fraud prevention and protection against misuse. Without these cookies, some parts of the website may not work properly. Because they are necessary for core functionality, they may not always be available for opt-out through standard cookie preference tools.

Preference and functionality cookies

These cookies can remember choices you make while using the website. For example, they may help remember language, region, display preferences or other settings. They may also support features that make the website easier to use. If you remove or reject these cookies, you may need to enter preferences again, and some functionality may be less personalised.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website, such as which pages are viewed, how visitors move between pages and whether particular pages or features work as intended. The information may be used in aggregated or statistical form to monitor performance, identify errors, improve content and make the website more useful. These cookies are not intended to determine the outcome of any game or influence gambling results.

Security and fraud-prevention technologies

Cookies and similar technologies may help us identify unusual activity, protect accounts, maintain website security and reduce the risk of fraud, abuse or unauthorised access. Information collected for these purposes may include technical details about a device, browser, connection or interaction with the website. These measures form part of our broader approach to protecting players and the website.

Advertising and marketing cookies

Where used and permitted, marketing technologies may help measure the performance of campaigns, limit repeated advertising, understand how visitors respond to promotions and show content that may be more relevant to their interests. These technologies may be operated by us or by advertising and measurement providers. Marketing cookies are not required for basic website access and may be controlled through available cookie settings, browser tools or other choices provided by the relevant service.

Session and persistent cookies

Session cookies are generally removed when you close your browser, although some session information may be retained through other technical systems where necessary. Persistent cookies remain on a device for a set period or until they are deleted. The length of time a cookie remains available depends on its purpose, the settings of the relevant service and your own browser controls.

How we use cookie information

The information collected through cookies may be used for several related purposes. These purposes depend on the type of cookie, the service involved and the way you use the website. We may use cookie information to:

• Provide, operate and maintain the website and its core functions.
• Keep sessions active and support secure account access where applicable.
• Remember selected preferences and improve ease of use.
• Monitor website performance and investigate technical problems.
• Understand general website traffic and usage patterns.
• Detect, prevent and investigate fraud, security incidents and prohibited activity.
• Measure the effectiveness of communications, promotions and advertising.
• Support compliance with legal, regulatory, responsible gambling and internal requirements.
• Improve website content, services and the overall player experience.
• Help identify broken links, unavailable features and other technical issues.
• Apply security measures appropriate to the website, account and information involved.

Cookie information may be combined with information collected when you use the website, including technical information, account information or information you provide directly. We only use and disclose information in accordance with our Privacy Policy, applicable law and the purposes described in our notices. We do not use cookies to guarantee, change or determine the outcome of any game, bet or transaction.

Some cookies may be used to support responsible gambling and account protection processes. For example, technical information may assist with security monitoring, account verification, access controls or the detection of activity that requires review. Cookies do not replace responsible gambling tools, account controls, age checks or other safeguards that may apply to the website.

If the website includes links to third-party websites, those websites may use their own cookies and technologies. Their practices are controlled by their own privacy and cookie notices, not this policy. You should review the information provided by any third party before using its services or sharing information with it.

We may use service providers to host, secure, analyse or improve aspects of the website. These providers may process technical or cookie-related information on our behalf and may be required to follow contractual, security and privacy obligations. Their access should be limited to the purposes for which their services are provided.

Your cookie choices and this policy

Managing cookies through the website

Where a cookie preference tool is available, you can use it to review or change the categories of non-essential cookies that you accept. Your choices may apply to the browser or device you are using and may not automatically apply to another device or browser. If you clear your cookies, change browsers or use private browsing, the preference tool may ask you to make your choices again.

The available categories and controls may change as the website, its features or its supporting services develop. Some essential cookies may continue to operate because they are needed to provide a service you have requested or to maintain the security and integrity of the website. Where consent is required, non-essential cookies should be used in accordance with the choices made through the relevant preference tool.

Managing cookies through your browser

Most browsers allow you to view, block, delete or restrict cookies through their privacy or settings menus. Browser controls differ, so you should check the instructions provided by your browser or device manufacturer. You may be able to block all cookies, allow only certain cookies, delete existing cookies when you close the browser or receive a notification before a cookie is stored.

Blocking all cookies may prevent you from using secure areas, signing in, maintaining a session or accessing some website functions. For this reason, we recommend reviewing your settings carefully rather than disabling every cookie automatically. Even where cookies are restricted, some information may still be collected through essential technologies or standard server and security logs where permitted.

Third-party controls

Some analytics, advertising or security providers may offer their own tools for managing the technologies they use. If a third party provides a control or opt-out mechanism, that control may apply only to that provider and may not affect other cookies used by Hell Spin Casino or other services. We cannot guarantee the operation, availability or content of external tools and websites.

Your privacy rights

Depending on your circumstances and applicable law, you may have rights relating to personal information collected through cookies or other technologies. These rights may include requesting access to information, seeking correction of inaccurate information, asking questions about how information is handled or raising a concern about privacy practices. Any request may be subject to lawful exceptions, identity checks and the procedures described in our Privacy Policy.

Updates to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our information practices. The updated version will be made available on this page, together with an updated date where appropriate. You should review this policy periodically so you remain aware of how cookies may be used.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available support or privacy contact options provided on the website. We will consider requests in accordance with applicable law, our Privacy Policy and any identity or security checks that may be reasonably required.